Senior Quality Controller

1. Quality System Development and Maintenance

• Develop product-specific quality control procedures: Autonomously design quality control procedures tailored to specific products, considering customer requirements and industry standards.
• Create quality requirements: Develop clear quality requirements for products, ensuring suppliers can follow them effectively.
• Attend product development meetings: Participate in new product development meetings to provide input on quality standards.

2. Product Quality Control

• Conduct comprehensive inspections: Independently and proactively conduct quality control inspections at various stages of the production process (PP samples, inline, outline, and final inspections).
• Analyze and address quality issues: Work with merchandisers and suppliers to investigate customer feedback and complaints, identify root causes, and implement corrective actions.
• Perform product testing: Conduct testing related to BIFMA, ASTM, ISTA, ISO, EN, and other relevant furniture standards to ensure product quality and compliance.
• Review testing results: Supervise the testing follow-up process, review testing results weekly, and provide recommendations for improvement to merchandisers.

3. Compliance Assurance

• Ensure regulatory compliance: Train yourself and others in compliance, quality standards, and certifications related to key products and markets.
• Conduct internal and external audits: Participate in audits to verify compliance with requirements and identify areas for improvement.

4. Collaboration and Communication

• Provide expert advice: Offer factory teams guidance on improving product quality to meet customer expectations and industry standards.
• Communicate effectively: Discuss and explain quality matters to stakeholders, including clients, suppliers, and other quality control personnel.
• Prepare and share reports: Provide reports to the team, including recommendations and innovations for improvement.
• Collaborate with stakeholders: Work with merchandisers and suppliers to address customer feedback and complaints.
• Visit factories: Conduct factory assessments to provide recommendations for improvement.

5. Team Development and Training

• Lead and guide quality control teams: Arrange for QC personnel to lead vendor inspection teams and guide factory teams in setting up quality control processes and procedures.
• Provide training and mentorship: Train and mentor quality control personnel to enhance their knowledge and skills.

• Bachelor’s degree in Quality Assurance, Engineering, or a related field.
• Minimum 5 years of experience in quality control, preferably in the furniture industry.
• Strong understanding of quality control methodologies and industry standards (BIFMA, ASTM, ISO, etc.).
• Proficient in product testing, inspections, and root cause analysis.
• Excellent verbal and written communication skills.
• Ability to prepare reports and collaborate with cross-functional teams.
• Experience in leading quality control teams and conducting training sessions.
• Detail-oriented with a proactive approach to problem-solving. Ability to work independently and manage multiple priorities.

• We champion your growth, offering pathways to advance your career and celebrating your milestones along the way
• Our benefits package is designed to support your well-being, ensuring you feel valued and part of a team that's always moving forward
• Our consultancy transcends boundaries, tailored to meet the unique needs of each client, ensuring that your work is always fresh and impactful
• With us, every day is a new chapter of discovery. Our agile approach to business means you'll enjoy a rich variety of missions, constantly expanding your horizons
• We are a multicultural company located in Thao Dien, offering breathtaking views of Landmark 81 that inspire creativity and innovation