Corporate Services Associate

1. Reception Support

• Greet and assist members, guests, and prospective clients in a professional and friendly manner
• Conduct site tours and introduce co-working services and membership benefits to prospective clients
• Manage member onboarding processes, including checklists, parking cards, access (face ID), and welcome kits
• Maintain accurate member records and report any maintenance or security issues

2. Office & Facility Support

• Ensure all working areas and meeting rooms are clean, organized, and presentable at all times
• Troubleshoot and coordinate resolution of office-related issues (e.g. facilities, air conditioning, carpet, glass/fixtures, etc.)
• Manage office supplies and pantry services, and support coordination of support staff and equipment
• Provide administrative support related to office setup and workspace arrangements (e.g. office setup/repairs, ordering office supplies, event flowers, sample disposal, etc.)

3. Administrative Support

• Handle assigned administrative tasks for incubees as required (e.g. visa and work permit support coordination, office/house/school search, and related coordination tasks, etc)
• Support members/incubees with meeting room bookings, equipment usage, and day-to-day requests
• Handle incoming and outgoing mail, parcels, and deliveries for members and incubees
• Liaise with suppliers, support vendor coordination, and follow up on basic administrative processes as needed
• Support ordering and coordination of business-related administrative requests (e.g. business cards and other office-related requests)
• Support tracking of co-working and private office expenses for reporting purposes

4. Community & Events

• Support community engagement initiatives and activities, contributing to a positive and inclusive environment
• Assist with event coordination, setup, and on-the-day operations
• Support relationship building and positive experiences for members and guests within the co-working environment

5. Others

• Follow and implement SOPs and internal processes
• Proactively suggest operational and service improvements to enhance member experience and workplace efficiency
• Coordinate with other stakeholders to ensure smooth service delivery to clients

• Good English communication (spoken & written)
• Willing to learn, open to feedback, and quick to adapt
• Strong service mindset: caring, attentive, and customer-oriented
• Careful, detail-oriented, and reliable in handling daily tasks
• Able to multitask in a fast-paced, people-facing environment
• Basic MS Office skills
• Experience in hospitality, customer service, admin, or coworking environment is a plus

• We champion your growth, offering pathways to advance your career and celebrating your milestones along the way.
• Our benefits package is designed to support your well-being, ensuring you feel valued and part of a team that's always moving forward.
• Our consultancy transcends boundaries, tailored to meet the unique needs of each client, ensuring that your work is always fresh and impactful.
• With us, every day is a new chapter of discovery. Our agile approach to business means you'll enjoy a rich variety of missions, constantly expanding your horizons.
• We are a multicultural company located in Thao Dien, offering breathtaking views of Landmark 81 that inspire creativity and innovation.